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Articles Library
Welcome to our Article Library. You'll find articles on a variety of topics including business, direct mail,
email, lead generation, marketing, social media, and more. Come back often as we are adding content on
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Barb Ferrigno
Nov 6, 20233 min read
How Live Chat Can Remove Points of High Friction
by Vit Horky We've always maintained a customer-centric approach to developing our software. That's why we're spearheading the use of...
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Barb Ferrigno
Oct 30, 20238 min read
What Customers Really Think of Chatbots
by Brian Mistretta Ready for a statement that will make you think? Gartner predicts that 85% of customer interactions will be managed...
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Barb Ferrigno
Oct 30, 202311 min read
Best examples of chatbots and what makes them great
by Annette Miesbach Have you heard about chatbots? Silly question, right? Of course you have, there's been plenty of buzz during the last...
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Barb Ferrigno
Oct 25, 20234 min read
Beyond the Chatbot: What it really means to put AI to work for better CX
by Elizabeth Tobey ChatGPT is in, chatbots are out. That’s the word on the street. But before we relegate chatbots to the annals of...
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Barb Ferrigno
Oct 24, 20236 min read
Preparing for digital reality: The AI-powered key to graduate your bot to the head of the class
by Michele Carlson I love graduations—the caps and gowns, the emotion of hearing “Pomp and Circumstance” and having the chance to...
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Barb Ferrigno
Oct 24, 20234 min read
How ChatGPT and Generative AI Can Transform the Way You Run Your Business
BY ANDREW AMANN Arguably the first public-facing instance of AI to truly go viral, ChatGPT stands poised to revolutionize many aspects of...
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Barb Ferrigno
Oct 24, 20234 min read
This Is the New ChatGPT Trend That Will Enhance Your Business
BY SAHAR HASHMI, MD-PHD ChatGPT plugins are becoming the new cool trend among entrepreneurs to enhance their businesses and engage more...
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Barb Ferrigno
Oct 23, 20234 min read
The Real Threat of ChatGPT Isn't The Tool Itself — This Is.
BY ADAM HORLOCK ChatGPT can pass law school exams, write articles, and possibly aid in classroom cheating. The power of AI is evolving so...
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Barb Ferrigno
Oct 2, 20234 min read
How to Work With ChatGPT's Gaps in Logic and Language Generation
BY SRINI PAGIDYALA, CO-FOUNDER AIGO.AI@SRINI_PA In the glitzy world of tech, OpenAI's ChatGPT is undoubtedly stealing the limelight. This...
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Barb Ferrigno
Sep 29, 20233 min read
5 Reasons to Try Generative A.I.
BY PETER COHAN, FOUNDER PETER S. COHAN & ASSOCIATES@PETERCOHAN Businesses are using ChatGPT to help with essential business functions --...
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Barb Ferrigno
Sep 29, 20234 min read
How to Work With ChatGPT's Gaps in Logic and Language Generation
BY SRINI PAGIDYALA, CO-FOUNDER AIGO.AI@SRINI_PA In the glitzy world of tech, OpenAI's ChatGPT is undoubtedly stealing the limelight. This...
16 views0 comments
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